Tag Archives: customer service
May 3, 2010 Changing the Customer Service Channel
I’m not going to name names, but there are only a handful of cable companies out there. And given I live in Jersey City – you could probably figure out who I’m talking about. But the point of this story is really not to berate them, but to pose the question: what happened? what was [...]
Tags: cable, customer service, humor
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- Posted under Marketing Tips & Insights